Experience

  • 2023 – present

    Fin (Intercom)

    Principal Product Designer · 2026

    Staff Product Designer · 2024 – 2026

    Senior Product Designer · 2023 – 2024

    I lead design across the customer agent suite: the AI Sales Agent and Messenger, Voice Mode, Procedures and the Shopping Agent. Before that, led design for the new user experience in the Growth org.

  • 2023

    Contract & personal projects · Senior Product Designer

    A bunch of side projects, including my own apps shipped at timestwelve.xyz.

  • 2021 – 2023

    WeTransfer · Senior Product Designer

    Led the creator monetization vision that became part of the new company strategy, then its execution across two teams. Earlier led a team of two designers and a researcher on Paste, WeTransfer’s presentation tool.

  • 2019 – 2021

    Intercom · Product Designer

    Led the design of Mobile Carousels, adopted by half the target segment within three months, and the product vision for mobile self-serve support. Helped shape the visual and interaction language for Series.

  • 2016 – 2019

    Yandex Maps

    Senior Product Designer · 2017 – 2019

    Product Designer · 2016 – 2017

    Led projects across two teams at Eastern Europe’s largest mapping service: routing in the Maps app and a rethink of the web app’s navigation and IA. Earlier designed the new Yandex Metro app, which reached 1M daily users within a year.

  • 2016

    EPAM Systems · User Experience Designer

  • 2015 – 2016

    T-Systems · User Experience Designer

  • 2013 – 2015

    Veeam Software · Web Project Specialist, then Web & UX Designer

Mentorship

  • 2023 – present

    Meander · Mentor

    Career and portfolio guidance for product designers.

Education

  • 2008 – 2013

    St. Petersburg State University of Telecommunications

    Engineer’s degree, Multichannel Telecommunication Systems.